If you have ever had to make a claim on your home insurance, whether due to a hurricane, or plumbing disaster, you’ve probably been in contact with a loss adjuster. Loss adjusters are hired by your insurance company, but you might be wondering, what is their role in the claims process? And why do insurers hire them? Let’s take a look:
Types of Claims Adjusters
First, there three types of field insurance “loss” adjusters; each has a different type of license.
Independent Adjuster – is contracted by the insurance company, but is not an employee.
Staff Adjuster – similar to an independent claims adjuster, but is an employee. These are becoming more rare, but may still be on your policyholder’s payroll.
Public Adjuster – Like Liberty Insurance Adjusters, we may be referred to as independent adjusters; however, there are key differences. Mainly, a public claims adjuster represents your best interests and works to get the best possible settlement for your claim.
What Does a Loss Adjuster Do?
A loss adjuster is hired by your insurance company to investigate your claim. When you make an insurance claim with your home insurer, you might get a visit from a loss adjuster to investigate and assess the validity of the claim.
Generally, a loss adjuster does not work directly for your insurer, rather they are employed by an external company. While the loss adjuster should be able to provide you with an impartial view, this does not mean that they won’t act in favor of your insurer (they hired them after all)!
When working for the policyholder, it is in the loss adjuster’s best interest to keep the settlement fees for your claim as low as possible, or the insurance company might not hire them again! They may even recommend that your insurance claim be denied.
Has your property insurance claim been denied? Lean on our public adjusters to get justice for your claim! Call us at 813-922-5129 or simply submit your claim online today.
Why Do Insurance Companies Hire Loss Adjusters?
If your claim is for a large amount of money or is complex, your insurance company will send in a loss adjuster. Since they are typically supposed to be an impartial party, an independent adjuster is expected to be able to determine whether the damage is covered by the insurance policy on behalf of your insurer. They will also recommend a payout based on their assessment of the damage.
A loss adjuster will most likely be your first contact after placing your claim. The insurance adjuster will visit your home to assess the damage, rather than an employee of your insurance company.
During their visit, you can expect this adjuster to:
Record the extent of damage
Take photographs
Ensure the site is secure
Advise you and your insurer of the best course of action
Based on these things, the loss adjuster will compile a report based on what they found. This report includes the amount being claimed, whether the claim is found within the policy terms and whether the terms of the policy have been met. They will then pass this assessment to your insurance company.
At Liberty Adjusters, our property claims adjusters give justice to all claims. Contact us today to submit your claim!
Can I Hire My Own Loss Adjuster?
When you make a claim, you can choose your own loss adjuster to walk you through the claims process. This person is called a private loss assessor or public claims adjuster.
A public claims adjuster will work with you to get the maximum amount that you are entitled to and we aren’t held to what your policyholder would like us to do regarding your claim. We can also recommend reputable local experts to help you get repairs done to your home.
Learn More: Benefits of Hiring a Public Adjuster
Hire a Public Adjuster from Liberty Adjusters
Unlike the loss adjuster that your insurance company sends after you place a claim, a public claims adjuster represents YOUR best interests and seeks to get the best settlement possible for your claim.
No matter the claim, whether it is from storm damage, mold, or any other event, we know that the claims process is complex, and having someone on your side that is familiar with the policy language can make a world of difference as to the outcome of your claim. Lean on the team at Liberty Adjusters for justice for your claim. Contact us 24/7 about your new, underpaid, or denied insurance claim!